Kim Shivler, M.Ed. is a communications strategist, coach, trainer and instructional design consultant. For 30 years, she experienced success in a variety of roles requiring combining technical acumen with communication soft-skills including teaching technology, developing online software training, technical writing, technical project management, and technical evangelism for Tivoli (an IBM company). Kim provides training and coaching programs that help technical teams and professionals communicate with non-technical audiences, enhance communication internally and externally, and leverage their strengths to advance their careers.